If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Complaints Department
Financial Advisers
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY

Email: complaints@quilterfp.co.uk
Tel: 0191 241 0700

You can find more information by visiting the Quilter Financial Services website:

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)

The information and content within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.

Digby Associates
Financial Advisers

57, Queen Square,
BS1 4LF,
United Kingdom

Tel: 0117 933 5544
Email: info@digby-associates.co.uk

Digby Associates – Positive Solutions Ltd is an Appointed Representative of Quilter Financial Planning Solutions Limited, which is authorised and regulated by the Financial Conduct Authority. Positive Solutions is a trading style of Quilter Financial Planning Solutions Limited.
Digby Associates – Positive Solutions Limited is registered in England and Wales. Registration No: 6245037.
Registered Address: 236 Henleaze Road, Henleaze, Bristol. BS9 4NG

Our Services

The value of pensions and investments can fall as well as rise, you may get back less than you invested.

Your home may be repossessed if you do not keep up repayments on your mortgage.